Frequently Asked Questions After Purchase

• 2025.12.01

  DeviceXPlorer

  An error stating ‘This task cannot be completed because another program is busy’ is displayed.

• 2025.07.23

  DeviceXPlorer

  Failed to start OPC UA Server.

• 2025.07.10

  DAServer

  I have installed a DA server, but it does not appear in the System Manage Console.

• 2025.05.16

  DeviceXPlorer

  Script Function

• 2025.05.13

  DeviceGateway

  How to activate and deactivate the license for DeviceGateway on Docker on Linux machine without GUI.

• 2024.12.23

  DeviceXPlorer

  Poke request exceed maximum (XXX) error.

• 2024.12.11

  DeviceGateway

  How to access the database with DeviceGateway on Docker.

• 2024.09.05

  DeviceXPlorer

  How to regenerate the certificate for OPC UA server.

• 2024.08.05

  DeviceGateway

  How to set up DeviceGateway on Docker.

• 2024.07.22

  DeviceXPlorer

  [For Ver.7] In case it takes a long time to operate in the setting tool, ...

• 2024.04.03

  DeviceXPlorer

  Can DeviceXPlorer OPC Server be started as a Windows service program?

• 2024.03.21

  DeviceXPlorer

  Can DeviceXPlorer OPC Server access SQL databases?

• 2023.12.28

  DeviceXPlorer / DxpLOGGER

  Software key deactivation procedure in offline environment

• 2023.12.28

  DeviceXPlorer / DxpLOGGER

  Software key activation procedure in offline environment

• 2023.06.22

  DeviceXPlorer

  [For Ver.7] How to save log files such as communication logs.

• 2023.04.14

  DeviceXPlorer

  Tag Data Bridge between different devices

• 2023.04.07

  DeviceXPlorer

  [For Ver.7] Cannot perform Connection Test

• 2023.04.07

  DeviceXPlorer

  [For Ver.7] The settings are not reflected in operation

• 2023.04.07

  DeviceXPlorer

  [For Ver.7] Cannot connect to Device monitor/Cache monitor

• 2023.01.24

  DeviceXPlorer

  [For Ver.7] What is Runtime?