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Software key deactivation procedure in offline environment

2023.12.28

Here are the steps to deactivate the software key when the PC on which the product is installed cannot connect to the Internet.
Use a PC with Internet access (hereinafter referred to as "Online PC") to deactivate the software key on a PC without Internet access (hereinafter referred to as "Offline PC") on which the product is installed.

 

Select the deactivation procedure depending on whether you have Offline Activation Tool or not.

 

How to check if Offline Activation Tool exists

Offline Activation Tool is stored in the following path during certain product installations:

Install Path

[Install Directory]\Option\SWkeyOfflineActivation\SWKeyOfflineActivationTool.exe

Products that include Offline Activation Tool

Product Name Version
DeviceXPlorer OPC Server V7.3.0 or later

How to deactivate with Offline Activation Tool

[Online PC] Obtain Update File

(1) Open License registration web page in FAWEB on the Online PC.

(2) Enter Ticket ID obtained during user registration into "Ticket:" on License Activation page, and click "Next".

(3) Click “Deactivate Licenses”.

(4) Click “Deactivate License on Another PC”.

(5) Download Update File from “Download License Update File Now” and click “Next”.

[Offline PC] Deactivate License from Update File (Obtain Receipt File)

(6) Move downloaded "License Update File" to any folder on Offline PC.

(7) Launch "SWKey Offline Activation Tool" from the start menu and click "License Deactivation".

(8) Specify Update file moved in (6) and click "Export".