Support
Please don't hesitate to contact below for product specificaton and operations and so on.
We keep to reply in a hour in mind for inquiry via email/fax.
Technical Support Dial
+81-75-325-2261
FAX +81-75-325-2273
OPEN 9:00-12:00 / 13:00-17:00
fa-support@takebishi.co.jp
(1) We shall advise for technical questions to pre-sales customers or registered customers.
(2) Please transmit when inquiring in mail with the subject that starts by "FAWEB:".
(3) We needs following information on first calling. please prepare them.
- Product type and version
- Product serial number described on media or registeration sheet.
- PC information including operating system and service pack.
- PLC information - CPU type and communication module type.
- The version of OPC client software such as InTouch or Visual Basic.
(4)The following inquiry is excluded.
- Configration for hardware or device driver
- Explaination sample code
- OPC client programming
- PLC programming
- any question except our products.
Inquiry Form
Please use following forms for any inquiries.
Term and Price
Please see following pages for pricing and term or something.
Documents
Please download each format.
Online User Registration
Online registration is
here.
PDF
EXCEL