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Guide / Ms.Tanaka |
It explains the procedure method and notes to have dealings being relieved from the order to the support when our software product is bought, and read it through by all means, please.
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A series of flow until ordering |
Explains a series of flow to reaching of the commodity from the order to hand, and refer, please.
| STEP1 Products Examination |
| After of the examination of the function specification, can get the order because offer a price list, an outline explanation, be an online manual, and the demo version software of each product in this site. |
| STEP2 Payment Examination |
| It is possible to use it for the bank transfer or the credit card.
Please see here for details of the payment method, and select a convenient person. |
| STEP3 Request for quotation (Customer to Takebishi) |
| Please FAX(+81-75-325-2273) after filling in a necessary matter on a prescribed request for quotation when the estimate is necessary. Please proceed to step 5 as it is when it is unnecessary. |
| STEP4 Quotation (Takebishi to Customer) |
| The estimate is issued from our company, and confirm the amount of money, the amount, payment terms, and the delivery date that has been described, please. |
| STEP5 Order (Customer to Takebishi) |
| Please FAX(+81-75-325-2273) after filling in a necessary matter like the mailing address and the delivery date on a prescribed sales order. (The credit card is inquired of the card company at the use hope.) |
| STEP6 Payment (Customer to Takebishi) |
| Please come near most and give the transfer from financial institution to our bank account for the bank transfer.
(I hope the transfer commission in the customer's share.)
Please proceed to step 7 when you use the credit card. |
| STEP7 Commodity Sending Out (Takebishi to Customer) |
| After payment is confirmed, the commodity is sent out to five business days or less for the bank transfer.
Moreover, it hangs to the commodity pre-delivery when the approval of the card company descends when the credit card is used.
Please describe the hope for the supply quickly and the delivery date and describe so when you order when the date is specified.
Please see here for details of the delivery date. |
| * Remarks |
Please tell the customer to whom purchase on your prescribed payment condition is hoped us according to the procedure below.
| 1 |
Please fill in necessary matters of your name, the brand name, and the amount and the payment conditions of hope (The example: cash payment of the end of the month of the Shimariyoc end of the month), and FAX(+81-75-325-2273) it the request for quotation. |
| 2 |
We will issue the estimate by return. |
| 3 |
Please confirm the content of the estimate, and fax a prescribed sales order sheet or your original sales order sheet. |
| 4 |
I will send out the commodity. |
| 5 |
Please give the transfer to our bank account untill prescribed days. |
- The transfer commission in your load.
- Please acknowledge being likely being likely to take time to follow a procedure beforehand.
- Please acknowledge being likely being likely not to affix it to the payment condition of hope beforehand.
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Customer who already has dealings with our company:
Please tell to our business charge. It is possible to buy it by dealings usually.
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Payment |
Payment with the bank transfer or the credit card is possible according to the hope of the customer, and select a convenient person, please.
| Bank transfer |
Please give the transfer to our bank account.
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| Payee's bank account |
The Bank of Tokyo-Mitsubishi UFJ, Saiin Branch (SWIFT CODE: BOTKJPJT) |
| Account number |
9009790 |
| Account name |
TAKEBISHI Corporation |
- Please assume a formal order when you were able to confirm payment, and let us ship the commodity.
- We hope payment within ten days after the sales order is sent. It is when becoming a cancellation treatment when there will not be transfer in ten days or more.
- The transfer commission in your load.
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| Credit Card |
It is possible to use it for DC, VISA, and the Master card. The payment frequency becomes payment once. (The Ribo payment etc. cannot be used.) Please let us confirm the card number and the expiration date, etc. when ordering. When the line of credit of the card is exceeded, the use of the card might be refused by the result of the examination.
- Please assume a formal order when the approval of the card company descends, and let us ship the commodity.
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| - About the receipt issue |
The receipt is not issued from our company for the bank transfer. Please let me have the use keeping from of the transfer and hatch.
Moreover, it is issuable with accede to a request, and contact me so, please when you order at the card payment. |
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Delivery date |
It sends it out to order undertaking At and three business days or less. When sending out is delayed, I will report separately. Moreover, please let me correspond as much as possible if it is possible to inform so when consulting in E-mail (fa-support@takebishi.co.jp) or ordering when it speeds up and a specified sending out of sending out on the same day and the date is hoped because of the due date.
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Business hours |
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It is up to 9:00-17:00(JP local timezone) from Mondays to Friday except holiday. Please see here about inquiries. |
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Upgrade and license |
Our software product permits the thing that is installed in one specific computer and used. Please see the certificate of the permission of the license of the product attachment for details concerning the license.
Moreover, our software product will provide the following upgrade services for the customer to whom the user is registered, and feel free to use, please.
- After it buys it, even degrees of the upgrade how many can be done free of charge for one year.
- After year second, the upgrade can be done by a special price (50%OFF of the list price).
It is made to correspond individually, and consult in E-mail (fa-support@takebishi.co.jp), please when the shipment of the version (previous version) that has verified the customer is demanded.
- Please buy it newly when "Upgrade" is the one that the license of one installed specific computer is made the latest, and it installs in another computer and it is used.
- "Upgrade" becomes only media CD offer.
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Support |
The customer who hopes for a technical support corresponds with a special dial.
| Phone |
+81-75-325-2261 |
| FAX |
+81-75-325-2273 |
| E-mail |
fa-support@takebishi.co.jp |
| - It can be an inquiry until 9:00-17:00(JP local timezone) from Mondays to Friday except holiday. |
We will be receiving the consultations of the delivery date confirmation and the upgrade.Please feel free to contact us.
| Phone |
+81-75-325-2171 |
| FAX |
+81-75-325-2273 |
| E-mail |
fa-support@takebishi.co.jp |
- It can be an inquiry until 9:00-17:00(JP local timezone) from Monday to Friday except holiday.
- It cannot return after the package is opened. |
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Contact |
Please inquire of the following without reservation when there are an order and a question, etc.
| The whole country and foreign countries |
TAKEBISHI Corporation
Ryuji Takeuchi
29 Mamedacho Nishikyogoku Ukyoku Kyoto 615-8501, JAPAN
TEL: +81-75-325-2171 FAX: +81-75-325-2273
fa-support@takebishi.co.jp |
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Copyright © 1998-2006 TAKEBISHI Corporation All rights reserved. |
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