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| <IMPORTANT NOTICE>DAServer 49.7 Days Problem |
Jun. 6, 2006
TAKEBISHI Corporation |
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As respect of DAServer products, "a stop of updating the tag" has been turned out under a specific condition.
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ISSUE |
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When 49.7 days (For the 49 days and 17 hours) have passed since PC started, DAServer stops the communication with PLC. As a result, tag value of the client application such as InTouch/InSQL become not to update.
(Refer to Wonderware announcement as Tech Alert 76.)
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CAUSE |
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This issue originates in Wonderware common component.
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VERSION |
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This issue has been occurred by all DAServer of Takebishi/Wonderware (all versions.)
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SOLUTION |
Wonderware is checking and fixing the problem, and more times shall be required till the solution completely. Please evade by restarting PC before 49.7 days have passed since PC started.
We will inform at that time that Wonderware will be able to resolve this issue completely.
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In the case of using InTouch, you may evade by switching the screen. |
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The PC starting date can be confirmed by Windows Event Viewer. Moreover, the tool that can monitor the elapsed time is prepared. Please contact to us at your request. |
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Jun. 27, 2006 The version 1.11 modified this issue was released
For more detail, please refer to here. |
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SUPPORT |
TAKEBISHI Corporation
29 Mametacho Nishikyogoku Ukyoku Kyoto 615-8501, JAPAN
TEL +81-75-325-2171 / FAX +81-75-325-2273
Acceptance time 9:00-12:00 / 13:00-17:00 (JP Local Time Zone)
Email fa-support@takebishi.co.jp
Contact Person : Ryuji Takeuchi / Masatoshi Ike
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